What does the Assante Connect fee include?

Assante Connect’s management fee will be inclusive of the following additional co...

Account Transfer FAQs

How can my client submit a transfer? We have written a detailed guide on this in ...

How can my client sign transfer forms?

Assante Connect uses e-signatures whenever possible but some institutions won't p...

Institutions that accept e-signed transfer forms

This is a summary of the most common institutions that will accept e-signed trans...

Institutions that DO NOT accept e-signed transfer forms

This is a summary of the most common institutions that DO NOT accept e-signed tra...

How can my client submit a transfer?

When submitting transfers to Assante Connect, a statement is uploaded through the...

Calculating Rate of Return

The rate of return on your client's dashboard is a Money-Weighted Rate of Return,...

Designating a Beneficiary

All of our information on the beneficiary feature can be found on the Assante Con...

How does billing work?

Can I see the Service Fees I've earned?  Yes. Just log into your Assante Connect ...

How can my clients view each other's accounts?

If two clients would like to view each other's accounts, they can set this up thr...

How can a client tell who their advisor is?

When the client logs into Assante Connect, they can tell who their Advisor is by ...

Link an existing client to your advisor account

In the event that one of your clients is not linked to your Assante Connect advis...

Logging into Assante Connect with Safari

Problem: Currently users will experience login experience difficulty for Assante ...

Processing Timelines

Account opening This will take 1 to 2 business days to generate an account number...

How can my client change their portfolio?

Your clients can change portfolios or review them at any point by contacting one ...

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